Getting Started

• Who can join as a translator?
• Do I have to go to the office?

  Certification and Growth Process

• How can I get certified?
• How and when I will be promoted to the next translator level?
• What are the translator levels?
• What is the bonus amount and when will I get it?
• How long does it take to get exam results?

  Projects Assignment

• When will I get a translation project?
• How can I get more translation projects?
• Where can I find my translation projects?
• How can I keep track of my projects?
• What is the cancel task policy for Translator?
• How can Proof Reader raise a dispute?
• How to find tasks?
• How to claim a task?
• How to finish a task in the online editor?
• How to do self QA in the online editor?
• How to submit a task?
• Why is my task rejected?
• How to work on an offline task?

  Profile Building

• How can I add multiple languages to my profile?
• How to add work experience and certifications?
• What if client didn’t get satisfy?
• How can I change my display name in my profile?
• How to enable public profile?

  Payment Query

• How and when will I get my payment?
• What fees do I pay to Mars Translation?
• How can translator withdraw payment?

  Don’t Have Your Question

• If I have a question that is not mentioned here, then how can I get an answer?