Australian Customer Purchasing Trends – Know What Makes Them Want More!

The Australian market is the perfect place for international e-commerce. The Australian consumers love to shop online, especially from international e-retailers. According to a research conducted by PayPal:

67% Australian consumers shop online.
65% Australian consumer shop internationally online.

Where Do They Shop?

Top Destinations:

The Australian consumers like to shop from international websites belonging to the following countries:

USA – 40% Australian Consumers
China – 32% Australian Consumers
UK – 22% Australian Consumers

What Do They Shop?

Education and Entertainment (Digital)– – 27%
Clothing, Apparel, Footwear and Accessories – 46%
Education and Entertainment (Physical)– 35%

How Do They Find You?

58% of them go to the websites they have patron in the past.
28% of the Australian consumers go to the websites recommended by their friends and family.
39% go to the websites they find while searching for a specific product or brand.
38% of the Australians go to the websites they know of.

Cross-Border E-Commerce Revitalized

38% of Australian consumers use their smartphones to shop internationally online.
13% pay from their smartphones as well.

What Urges Them To Stop Online Internationally?

55% Australian patron international websites because of free shipping.
41% of them shop from these websites because of overall lower costs.
42% of them do it because of the safe way to pay offered.

What Turns Them Off?

4348 Australian consumers are concerned they may never receive the items.
45% are concerned about identity theft or fraud.
51% are concerned about high delivery charges.

Why Do They Abandon Shopping Carts?

54% of the Australian consumers abandon carts because of high shipping charges.
26% abandon carts because they have concerns about website security.
24% do not want to register on new websites.

Why Do They Return Your Products?

16% Australian patrons return their internationally purchased items.
10% return the products because they are not as described.
5% no longer wanted the item.
5% always intended to return the products.

Freight Forwarding – A Major Issue

17% Australian consumers use a shipping address for their freight forwarding.
11% of them like to use a freight forwarding company.
43% of them do it because it is cheaper.
30% of them wanted to combine purchases from multiple stores.
45% of the time, the website of their choice did not ship to Australia.

Currency Conversion

74% of Australian consumers prefer to pay internationally online in their own currency.

Globalize your Ecommerce Business today to reap the benefits of multi-cultural consumers. Online Business Translation Services are affordable and easily attainable. You will not have to sell an arm or a leg to get these services. Plus, Retail Translation Services are available in any language you desire and actually save you money from the moment you go global.

Related Blogs

Certified French Translation Services

Mars Translation provides high quality and professional Certified French Translation Services all over the world. We have a team of

Chinese Document Translation Services

Mars Translation provides one of a kind professional Chinese Document translation services all over the world. All of MT’s translators

Chinese Legal Translation Services

MarsTranslation provides one of a kind Chinese Legal Translation Services. We have a team of native Chinese linguist who specialize

Chinese Certified Translation Services

Chinese Certified Translation services is one of the most asked for service at MarsTranslation. We believe in providing quality services

Chinese to English Translation Services

Mars Translation is one of the fastest growing companies in the translation industry. This is the reason why we pay

Chinese Website Translation Services

MarsTranslation has a huge team of website translation specialists in more than 230 languages. Our translators are constantly supported by

Certified Spanish Translation Services

Mars Translation provides high quality and professional Certified Spanish Translation Services all over the world. We have a team of

Danish Business Translation Services

Mars Translation has hired some of the best and most experienced Danish translators to work on your translation projects. We

List of Top 15 Medical Interpreters in the USA

Medical terminologies are tough to understand and not easy to comprehend by everyone. Although these terminologies are difficult to understand